Store Policy

Customer Care

Howdy there!

Welcome to our privacy policy – it's like the playbook for how we handle your information at DZC. We believe in transparency and treating your personal info with care. So, grab a cup of your fav drink, and let's dive in!

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, we collect your personal info like your name, address, and email – all the basics to make sure your purchase goes smoothly. We also take note of your computer's IP address to understand how we can improve your shopping experience. And if you're cool with it, we might drop you a friendly email now and then about new stuff in our store.

SECTION 2 - CONSENT
Your trust means the world to us! When you share your info with us to complete a purchase, we see it as a high-five to use it only for that reason. If we ever need to use it for anything else, we'll ask you straight up or give you the chance to say "no thanks."

Not feeling it anymore? No worries! You can always change your mind and withdraw your consent by shooting us an email at dzcrequests@gmail.com. We're all about respecting your choices.

SECTION 3 - DISCLOSURE
We're not ones to spill the beans, but if the law requires it or if you break the rules laid out in our Terms of Service, we might have to share your info.

SECTION 4 - WIX
Our online home is powered by WIX They're the folks behind the scenes making sure everything runs smoothly and securely. Rest assured, your data is in good hands with them.

SECTION 5 - THIRD-PARTY SERVICES
We've teamed up with some other cool cats to provide you with top-notch service. These third-party providers only get the info they need to do their job. We recommend giving their privacy policies a read to know how they roll.

SECTION 6 - SECURITY
Your privacy is like a prized possession, and we're here to protect it like champions! We use top-notch security measures to keep your info safe and sound. Although we can't promise perfection (who can?), we follow all the industry standards to keep your data out of harm's way.

SECTION 7 - COOKIES
Speaking of treats, here's the lowdown on the cookies we use. We've listed them out so you can decide if you want to keep them or toss them out of your digital cookie jar.

SECTION 8 - AGE OF CONSENT
We believe in fair play, and that includes making sure everyone playing on our site is of the right age. By using our site, you're telling us you're old enough to be here or that you've got the green light from a responsible adult.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
Just like a good game plan, our privacy policy might need some tweaks now and then. If we make any big changes, we'll let you know right here. And if we ever get acquired or merge with another team, your info might come along for the ride to keep things running smoothly. Deadzone Collectibles reserves the right to make changes to our policy at any time.

SECTION 10 - SHIPPING TO FREIGHT FORWARDERS OR RESHIPPERS
We do not ship to a freight forwarder or reshipper as we have found this to be mostly fradulant purchases. You are welcome to contact us directly at dzcrequests@gmail.com and we would be glad to discuss. If you order on our site and have it shipped to a freight fowarder or reshipper without contacing us for our approval first, your order will be canceled and a 3% resocking fee will be added. Thank you for taking the time to read and if you have any questions feel free to contact us directly.

QUESTIONS AND CONTACT INFORMATION
Got any questions or need to chat? Reach out to our Privacy Compliance Officer at dzcrequests@gmail.com. Whether it's fixing a fumble or just shooting the breeze, we're here for you!