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  • Q: How long does shipping take?
    A: At Deadzone Coillectibles, domestic shipping within the United States typically takes 2-5 business days, depending on the destination and customs processing times.
  • Q: Do you offer international shipping?
    A: Yes and No, as a general rule we do not ship international but in some cases we will try our best to help. Reach out to use at and we will see what we can do.
  • Q: What shipping carriers do you use?
    A: We primarily use USPS and UPS for domestic shipping. However, the specific carrier used for your order may vary based on the shipping location and the most efficient option available at the time of shipment.
  • Q: Can I track my order?
    Q: Can I track my order? A: Absolutely! Once your order is processed and shipped, you will receive a tracking number via email, allowing you to monitor the status and location of your package as it makes its way to you.
  • Q: Do you offer pre-orders or backorders?
    Q: Do you offer pre-orders or backorders? A: At this time we are not doing pre-orders or backorders but as our business continues to grow we might.
  • Q: Are your Funko Pops in mint condition?
    Q: Are your Funko Pops in mint condition? A: We strive to ensure that all Funko Pops and other collectible items are in near-mint or mint condition. Our team carefully inspects and packages each item to minimize the risk of damage during shipping. Any damage will be notied in the description of the item and pictures will be privided for your inspection.
  • Q: Are your products authentic?
    Q: Are your products authentic? A: Yes, all the products offered at Deadzone Coillectibles are 100% authentic that come from direct distributors. We source our collectibles from many different places and we do our best to inspect all of our products to insure they are authentic. Sealed product is a little differnt as we can only inspect the packaging to make sure it is good.
  • Q: How does your pricing work?
    At DZC, our pricing process involves sourcing information from various platforms. However, each platform presents its own set of challenges and considerations. Ebay: While eBay offers a comprehensive way to check sold listings, it lacks the ability to filter out crucial details such as damage or shelf wear. Additionally, the auction-style listings can sometimes skew accuracy. Hobby DB: Pricing data from Hobby DB can be inconsistent and unreliable. Listings may contain inaccuracies, such as unavailable links or outdated information. Discrepancies between Hobby DB and other platforms, like eBay, further complicate the pricing evaluation process. Mercari: Similar to eBay, Mercari serves as a pricing resource, but it comes with its own set of concerns, particularly regarding scams and counterfeit items. Consequently, we approach Mercari cautiously and primarily rely on it when alternative information is unavailable. Enhancing our pricing strategy involves navigating these challenges while striving for accuracy and reliability. We continuously evaluate and refine our approach to ensure that our pricing reflects the true value of the items we offer.
  • Q: Will you take offers on products?
    At Deadzone Collectibles, customer satisfaction is our top priority. We strive to accommodate our customers by accepting offers on a range of products including Funko Pops, YouTooz, Designer Toys, comics, and even opened items, provided our capacity allows. It's important to note that while we consider all offers, acceptance is not guaranteed. Each offer undergoes careful review, and a decision will be made accordingly. Submitting an offer does not automatically ensure its acceptance. We appreciate your understanding and continued support as we work to provide the best service possible.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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